What They're Saying:
"The NHQ Builder certification has allowed us to integrate our quality, safety
and environmental systems, creating efficiencies and improving the
effectiveness of our operations. Results in 2006 include reducing inspection
costs by 50% while at the same time reducing defects by over 50%."
David Simon, President of
Operations, Veridian Homes
"The communication and effectiveness of any new and/or improved process has
improved dramatically. We have seen a 20% reduction in our defect rate at our
final inspection process."
Kevin Estes, President,
Estes Builders
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for NHQ Certified Builders, Contractors & Suppliers
Click to enlarge map of where NHQ Certified Builders are in the United
States.
NHQ Certified Builder Program
National Housing Quality (NHQ) Certification represents a company’s ongoing
commitment to continual process improvement and customer satisfaction in home
building. In order to become NHQ Certified, a builder must:
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Have documented management processes
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Implement a customer-focused quality management system that meets
NHQ builder requirements
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Participate in a rigorous audit by NAHB Research Center quality experts
Benefits of Becoming an NHQ Certified Builder:
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Reduced warranty calls
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Shorter cycle times
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Increased customer satisfaction
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Improved profitability
The Process:
The NHQ Certification process can take as little as 90 days, depending upon
where your company is in the process of developing and implementing your own
quality management system. Find out where you are in the process by reviewing
our NHQ Builder Certification Roadmap , or contact
us today to start on the road to quality certification.
What NHQ Certification Means for Homeowners
Your builder is NHQ Certified, but what does that mean to you as a homebuyer? It
represents an ongoing commitment to continual process improvement and customer
satisfaction. It means getting a quality home, on time and with fewer
imperfections. Find out more
about choosing an NHQ Certified Builder.
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