Quality Management Development & Certification
Realizing the importance of quality assurance systems within the home building
industry, the NAHB Research Center developed the National Housing Quality (NHQ)
Program to help build consistency, efficiency, and continuous quality
improvement in building practices. In order to satisfy customers consistently,
businesses must have a planned, systematic and documented approach to quality.
This is where the NAHB Research Center comes in. From consulting, to product
and quality assurance system certification, to national recognition through
awards programs, the NHQ Program is leading the charge in quality matters.
Because manufacturers, fabricators, and suppliers are a key component of this
process, the Research Center offers a variety of quality management services to
help these building partners achieve higher levels quality assurance and
customer satisfaction.
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NHQ Manufacturer Certified Training Materials
As a manufacturer, you know how it can go sometimes – you create an effective,
practical, proven building product and introduce it to the marketplace, but
it’s installed improperly on a jobsite and your company’s liability exposure
skyrockets and product performance suffers.
Effective training materials are key to reducing risk and improving
installed-product quality and performance. The NAHB Research Center through the
NHQ Certified Training Materials Program strives to address the specific needs
of manufacturing companies by providing expert consultation in the design and
implementation of training materials and tools that facilitate proper
installation of products in the field - across all levels from management to
field installers. Utilizing a formal quality management system approach to
developing and delivering training is expected of NHQ Certified Training
Materials. The annual audit of the quality system and training process not only
verifies compliance with program requirements but also provides evidence of due
diligence in training and an outside perspective for continuous improvement.
Don’t let another day pass where ineffective training materials may cause your
product to be installed wrong, and your company’s reputation and profits are in
jeopardy. Find out more
about the NHQ Certified Training Materials program today.
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NHQ Certified Supplier Program
Building material suppliers and fabricators can benefit tremendously from a
documented, customer-focused, systematic quality assurance system that
establishes processes and procedures for continual improvement. Based on ISO
9000 principles, the NHQ Certified Supplier requirements
are customized for suppliers and fabricators and adapted for the real
world of home building.
To start experiencing these business benefits for your company,
contact us today.
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Third-Party Quality Assurance Verification
If you’ve ever sought an ICC-ES Evaluation Report, you know that periodic,
independent, third-party assessments of your company’s quality control system
are usually required. As an IAS accredited organization, the NAHB Research
Center is at your service for providing this type of ongoing quality assurance
assessment.
We can custom design your Quality Assurance Verification program to meet your
company’s needs and the requirements of the evaluation service. This service
includes a review of your company’s quality manual followed by an on-site audit
of your quality control system. Product samples are randomly selected and
returned to the Research Center’s lab for physical property testing. Then your
company will receive a summary report of the audit and product testing.
If your company is in the process of seeking and Evaluation Report,
find out how the NAHB Research Center can help.
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