2007 Media Releases & Alerts
2008 National Housing Quality Award Winners Announced at Professional Builder
Bendchmark Conference
Premier Home Building Industry Award Honors Exceptional Quality Achievement
September 26, 2007, Atlanta, Ga. - Today, the NAHB Research Center and
Reed Business Information, publishers of Professional Builder and Professional
Remodeler magazines, announced the winners of the 2008 National
Housing Quality (NHQ) Awards. Modeled after the Malcolm Baldrige National
Quality Award, the NHQ Awards represent the home building industry’s highest
recognition for quality achievement and operational excellence. Now in its 15th
year, the NHQ Awards are open to all U.S. residential construction and
independent contractor companies. Entries are judged by a panel of experts who
evaluate the role that quality plays in construction, strategic planning,
leadership and performance management, trade relationships, customer
satisfaction, human resources, and business results.
Presented at Professional Builder’s 2007 Benchmark Conference, NHQ
Award winners will carry the prestigious title throughout 2008. This year, the
judges selected five winners in the Silver Award category:
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Barratt American of Carlsbad, Ca. (National Winner)
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Fireside Hearth & Home of Lakeville, Minn. (National Winner)
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Mercedes Homes of Melbourne, Fla. (National Winner)
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Mungo Homes of Irmo, S.C.
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Pringle Development, Inc. of Eustis, Fla.
Winning the NHQ Award requires more than just operating a great home building
company; it requires genuine effort. Not only do candidates have to implement
sophisticated operating processes that improve performance, those processes
must also be documented in an extensive application and verified through a site
visit by NHQ Award judges.
Professional Builder editorial director Paul Deffenbaugh said, "The
National Housing Quality Award is the hardest award to win in home building. It
requires dedication and purpose throughout a home building company, and only
the best can achieve this distinction."
According to Deffenbaugh, builders who have sought the National Housing Quality
Award have found themselves achieving far more than recognition. "The winners
have completed a process that has significantly improved the performance of
their companies, making them more consistent and more reliable. Homebuyers have
found these companies execute the best quality homes and deliver the highest
quality satisfaction."
Preparing an NHQ application is an important step in every applicant’s quality
journey. Program participants benefit from the introspective process of
preparing an application, as well as the insightful feedback received from the
expert judging panel, many of whom are past NHQ Award winners. NAHB Research
Center president Michael Luzier stated, "National Housing Quality Award winners
represent the best of the best in the home building industry, and we are
extremely proud to recognize these leaders for their dedication, customer
focus, and exceptional quality achievement. Each year, the bar is raised higher
as our judging panel ensures this program continues to provide the industry
with the highest standards of excellence."
Winners of the NHQ Award are featured in Professional Builder articles
that highlight their quality management practices and serve as models for the
benefit of the housing industry. Award winners also participate in an
educational session at the Benchmark Conference focused on best practices in
business-critical areas, such as customer satisfaction, leadership, human
resources, strategic planning, performance management, construction quality,
supplier partnerships, and business results.
For more information on the National Housing Quality Program, visit
www.nahbrc.org/quality or email quality@nahbrc.org.
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